Warranty Info

Ortek Therapeutics, Inc. gives a limited two year warranty to all original purchasers beginning from the date of purchase. During the warranty period, Ortek will repair or replace, at no charge, product or parts that proves defective because of faulty manufacture or material under normal use and maintenance.

This limited warranty does not cover any problems that are caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. Unauthorized alterations, wear and tear, abuse, improper use or failure to follow operating instructions supplied automatically voids all warranties. This limited warranty is not transferable.

In the event of a claim under this warranty, you must first contact us to determine the problem and the most appropriate solution for you. Customer must return product for repair or replacement, carefully packaged, with postage and shipping pre-paid.